Delivery Update - December 2023

Our freight partners are reporting significant delays across their delivery network in the lead-up to Christmas.

While we're working hard to expedite delivery of all orders, some regions are taking up to two weeks to service.

We appreciate your patience here and please contact us if we can assist with updates on your order or you have an urgent order enquiry. 

 

Tracking Update Issues

Our freight partners (particularly Aramex) are currently reporting some delays and issues in updating accurate tracking advice on dispatched orders.

Rest assured that your wine is making it way to you even if some of the usual tracking updates are not viewable. We'll also be working with our couriers to have your order delivered as quickly as possible.
 

Christmas Deliveries
While guarantees are difficult to make in the period prior to Christmas, we've been advised that all new orders placed before Wednesday 13th December should be delivered by Christmas.

We'll continue to dispatch all new orders up until Thursday the 21st December, and will do all that we can to have these delivered to you as quickly as possible. If you wish to have your order held until after Christmas, please advise us.

We appreciate your patience during this busy time. If you have any freight enquiries, please don't hesitate to contact us.